Privacy Policy

At PR Electrotech Solution ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (prelectrotech.com) or interact with our sales and enquiry services.

1. Information We Collect

We may collect the following types of personal information when you use our website or request a generator quote:

• Contact Information: Your name, email address, phone number, and location details provided via our Enquiry Modal or Contact Us forms.
• Business Information: Details regarding your power requirements, business type, or existing quotation references.
• Automatically Collected Data: We may collect non-identifiable data such as browser type, device information, and IP addresses for security and analytics purposes.

2. How We Use Your Information

The information we collect is strictly used to provide our services and improve your experience. Specifically, we use your data to:

• Respond to your requests for quotations, load sizing consultations, or general inquiries.
• Process sales transactions and follow-ups.
• Send important notices regarding generator specifications, AMC (Annual Maintenance Contracts), or CPCB-IV compliance updates.
• Protect our website from spam and abuse (see section on reCAPTCHA).

3. Third-Party Services

Google Analytics

We use Google Analytics to monitor and analyze web traffic. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Google reCAPTCHA

We use "Google reCAPTCHA v3" on our website to protect our forms from spam and abuse. This service verifies if the data entered on our website has been entered by a human or by an automated program (bot). To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters a page protected by reCAPTCHA. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. reCAPTCHA analyses take place completely in the background. Visitors are not advised that such an analysis is taking place. For more information, visit Google Privacy Policy and Terms of Service.

4. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only when required by law or when absolutely necessary with our direct OEM partners (such as Eicher/TMTL or Jaycee) for warranty registrations and AMC service fulfillment.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: